NAVCES (Healthcare Navigation + Access)

Welcome to our Privacy Policy

Your privacy is important to us at navces, LLC.

It is the policy of navces, LLC to respect your privacy regarding any information we may collect from you on our website. This Privacy Policy applies to https://oldsite.navces.com (hereinafter, “us,” “we,” or “https://oldsite.navces.com”). We are committed to protecting any personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and Conditions posted on our Website, sets forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, navces, LLC collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. navces, LLC’s purpose in collecting non-personally identifying information is to better understand how navces, LLC’s visitors use its website. From time to time, navces, LLC may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

navces, LLC also collects potentially personally identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://oldsite.navces.com blog posts. navces, LLC only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally identifying information as described below.

Gathering of Personally Identifying Information

Certain visitors to navces, LLC’s website choose to interact with navces, LLC in ways that require navces, LLC to gather personally identifying information. The amount and type of information that navces, LLC gathers depend on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://oldsite.navces.com to provide a username and email address.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement in order to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by navces, LLC and does not cover the use of cookies by any advertisers.

Links to External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and the terms and conditions of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites, products, or services.

Aggregated Statistics

navces, LLC may collect statistics about the behavior of visitors to its website.

navces, LLC may display this information publicly or provide it to others.

However, navces, LLC does not disclose your personally identifying information.

Cookies

To enrich and perfect your online experience, navces, LLC uses “Cookies,” similar technologies, and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer and that the visitor’s browser provides to the website each time the visitor returns. navces, LLC uses cookies to help navces, LLC identify and track visitors, their usage of https://oldsite.navces.com, and their website access preferences. navces, LLC visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using navces, LLC’s websites, with the drawback that certain features of navces, LLC’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to navces, LLC’s use of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, navces, LLC may change its Privacy Policy from time to time, and at navces, LLC’s sole discretion. navces, LLC encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Right to Be Notified of a Breach

We will notify you in the event that the confidentiality of your information has been breached.

Right to Access and or Amend Your Records

In most cases, you have the right to look at or get a copy of medical information that we use to make decisions about your care. All requests for copies or access must be submitted in advance, in writing. If your request for inspection is granted, we will arrange for a convenient time and place for you to look at your record. If you request copies, we may charge a fee for the cost of copying, mailing, or other related supplies. If we deny your request to review or obtain a copy, you may submit a written request for a review of that decision.

If you believe that information in your record is incorrect or that important information is missing, you have the right to request that we correct the records, by submitting a request in writing that provides your reason for requesting the amendment. We could deny your request to amend a record if the information is not maintained by us; or if we determine that your record is accurate. You may submit a written statement of disagreement with a decision by us not to amend a record.

Right to an Accounting

You have the right to request a list accounting for any disclosures of your health information we have made, except for uses and disclosures for treatment, payment, and healthcare operations, circumstances in which you have specifically authorized such disclosure and certain other exceptions. as required by law.

To request this list of disclosures, indicate the relevant period which must be within the past six years. You must submit your request in writing to the Medical Record or Billing Department as appropriate.

Right to Request Restrictions

You may request, in writing, that we not use or disclose medical information about you for treatment, payment or healthcare operations or to persons involved in your care except when specifically authorized by you, when required by law, or in an emergency. We will consider your request and work to accommodate it when possible, but we are not legally required to accept it unless all of the conditions below are met:

  • You request that your information is not shared with an insurer for purposes of payment or other purposes unrelated to your treatment;
  • You pay all charges associated with the services you received out-of-pocket in full; and
  • We are not required by law to release your information to the insurer.
  • We will inform you of our decision on your request.

All written requests or appeals should be submitted to our Privacy Office listed below.

Requests for Confidential Communications

You have the right to request that medical information about you be communicated to you in a confidential manner, such as sending mail to an address other than your home, by notifying us in writing of the specific way or location for us to use to communicate with you.

Right to request a paper copy of this Notice

You may receive a paper copy of this Notice from us upon request, even if you have agreed to receive this notice electronically.

Changes to this Notice

We may change our policies at any time. Changes will apply to medical information we already hold, as well as new information after the change occurs. Before we make a significant change in our policies, we will change our notice and post the new notice in waiting areas, exam rooms, and on our Web site at navces.com. You can receive a copy of the current notice at any time. The effective date is listed at the end. Copies of the current notice will be available each time you come to our facility for treatment. You will be asked to acknowledge in writing your receipt of this notice.

Complaints

If you are concerned that your privacy rights may have been violated, or you disagree with a decision we made about access to your records, you may contact our Privacy Office listed below.

If you are not satisfied with our response, you may send a written complaint to the U.S. Department of Health and Human Services Office of Civil Rights. Our Privacy Office can provide you the address. Under no circumstances will you be penalized or retaliated against for filing a complaint.

navces Office of Privacy and Compliance

(833) 4-navces or (833) 462-8237

privacy@navces.com

navces HIPAA Privacy Office

hipaa@navces.com

Contact Information

If you have any questions about this Privacy Policy, please contact us via email or phone.