NAVCES (Healthcare Navigation + Access)

Explanation of Benefits

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What is an Itemized Medical Bill?

An itemized medical billing statement from a medical provider will include the provider’s name, phone number, date of services, and a list of tests or procedures performed on the day of service.

The submitted billing statement must have this information to receive navces Incentive Rewards.

You can request copies of your itemized medical billing statement from your medical provider by contacting their offices directly and making a request.

If you are unable to provide an itemized medical billing statement, you can send your Insurance company’s Explanation of Benefits which is sent to your address on file following the date of your medical services.

EXPLANTION OF BENEFITS,
THIS IS NOT A BILL

EXPLANTION OF BENEFITS,
THIS IS NOT A BILL

Making Sense of Your EOB

When your insurance company processes your claim, they will send you an explanation of
benefits (EOB) detailing what procedures they covered and paid. The most important thing
to know about the EOB is that this is NOT a bill.

When your insurance company processes your claim, they will send you an explanation of benefits (EOB) detailing what procedures they covered and paid. The most important thing to know about the EOB is that this is NOT a bill.

The EOB may also include year-to-date totals for your deductibles and co-insurance.